Grumpy Techs

It’s “Funny Email Day” here at GT!  Yes, this is one of those rare occasions when we receive a number of emails to share along with our dear readers.  Got some you wanna share with us?  Submit them! Here we go.

The following email came from an individual who was hired to be “technically competent.”  Now, I’m not exactly sure what that means but it probably requires some kind of common sense on the job.

“Hi Guys-
XXXX has a folder on the XXXX server that she doesn’t use.  If possible she would like it deleted.
Thanks-
XXXX”

There are probably a multitude of questions that could be asked of this request but what might be the most relevant/obvious one?  YOU’RE CORRECT!!!  Needless to say, we decided to play a bit of “good cop/bad cop” on this one:

Bad cop answer:  “The XXXX folders with the user name are the users’ home folders. They are automatically created by Active Directory when a user is set up and are an integral part of the user setup. Those won’t be deleted. Other folders that the user (or Tech) create can be deleted.”

Good cop answer: “Actually, if she doesn’t want it, may I take it, please?  Huh?  HUH?????”

(Now, which reply do you think came from your smart ass Grumpy Tech?  CORRECT AGAIN!!!)

Here’s another email you might find a bit fun:

End user: “Just got this [and that's all he said.]

—– Original Message —–

POSTAL INSPECTION SERVICE,
PO BOX 555, NEW YORK NY 10116-0555

This is to notify you that we have intercepted your parcel from West Africa that DHL COURIER SERVICE is making the delivery and we have stopped the delivery process for some security reasons stated below:

1.  Our scanning system has detected that your parcel contains a confirmable ATM CARD to the tune of $1,500,000.00 USD.”

Now, just how do you think we replied to *that* one?  Of course!!!

“So what are you going to do with all the money?”

Hope you got a chuckle out of these.  That being said, we’re more than happy to pass along any fun email tidbits.  Enjoy!

Current Mood:  grumpy

So I wonder if not posting in a while is a good thing or a bad thing.  Actually, it may be one of those times when not posting in a while allows everything to bottle up inside.  Quite possibly the case here.

First of all, I’d like to talk about respect.  I’ve always felt respect goes both ways, i.e. not only from the subordinate level up to management but vice versa as well.  Unfortunately, that’s just not the case here.  Here’s a taste of what I mean.

The following Grump regards the Big Boss’ printer which I, being the guy that sets up *all* the network printers, had nothing to do with.  The department head took it upon himself to make a “special” purchase for the BB without letting anyone know.  He didn’t take into consideration that we have a print server that all network printers must be added to.  In addition since this particular printer is wireless, this is the first time that we’ve ever incorporated a wireless network on the network.  Finally, we have a standard vendor/manufacturer we use for all of our printers (most IT shops are like that of course).  The department head failed to consult with us and randomly selected a printer we have no experience with.  Finally to top it all off, the department head is on vacation for a month, leaving us to deal with this issue.  Oh, how we’re so utterly incompetent, apparently!

Big Boss: “My printer doesn’t work. It hasn’t worked since you looked at it on Friday.  I really need this thing to work.” (The thing about the “Big Boss” is that this individual never gives anyone, especially us “geeks” the time of day except when there’s a problem.  No “hi” no “what have you been up to?” nothing)

Me: “I’ll be happy to come over there and look at it.  Please let me know when’s a good time.”

BB: “I’ll be out of the office until Thursday so come then.” (For reasons I won’t go into here, there’s a specific reasons why I cannot work on the printer before then.  Let’s just say it has to do with “lack of access.” ::sigh::)

Me: “Unfortunately, I’ll be in training as we’re implementing a new system for one of the departments and I’ll be getting up to speed on it Thursday and Friday.  How’s next week?”

BB: “That’s not good enough.  You’ll simply have to reschedule the training.  I need my printer fixed then.”

You can imagine how the conversation when after that.

Here’s another gem for you, dear reader.  Remember this one?  Yeah, I got an email from this person who, apparently, was basking in the sun on her back deck, sipping Pina Coladas before getting caught in the rain.  She wanted to know why *she* had a virus on *her* computer when *she* connected to *another network* that had *nothing to do with us.* May I get a “HUH???”  Exactly, my friends.  The kicker is that she’s not such a moron that she knows how to send a screen shot of the a/v software which detected the virus.  Here’s a bit of the conversation:

User: “Any idea what is up with this report?” (included said screenshot of a/v log)

Me: “Looks like a website you hit is trying to infect your computer w/ a virus.  Fortunately the anti-virus software blocked it.”

User: “Good to hear, but I did not access a website this morning at all!    Could it have been from days ago?”

Me: “I don’t know what websites you’re visiting so I’m not sure if you hit a site that infected your computer or if you clicked on a banner that said something like ‘click here because your computer is infected!’” (note: we’ve sent out *numerous* communiques about these banners and “please DON’T CLICK ON THEM!!!” I guess she didn’t get that memo.)

User: “This is an interesting question [sic].    What does it mean? -I’m at home……………..dial up, XXX Online service is what I use.”

I stopped communicating with this person at that point.  Ran. Out. Of. Time. (and wanted a beer.)

Onward and upward!