Can We Get a “Duh”?
| December 1st, 2009Every once in a while The Curmudgeon and I need to come in on our off-hours, even on vacation days. Just the name of the IT field. I’m sure anyone working in this field can certainly relate. Not a problem. The fun part is when we schedule network downtime and *still* get complaints about it being down. We can come in at 3am on a Sunday and someone will *still* complain that they can’t get to the Internet. First of all, WTF are you doing here at 3am on a Sunday? Go to an all-night coffee shop and grab your porn there. Hell, most of the time those late-night shift workers know the best porn sites anyway. (Cough, cough.) Anyway, I digress. Here’s my point…
About a week prior to performing big-time maintenance, we sent out a sickeningly sweet email to everyone, letting them know the network would be down for a day over a time when everyone was on a break (okay, *that* should give y’all an idea of what kind of environment I work in!). No response from anyone. The day prior to the downtime, we sent out a reminder. Again, no response. The day of, we shut the network down. OMG. Hell broke loose and the calls and bitching started coming in full force.
ICAN’TGETONTHEINTERNET!!!!
OMGOMGTHENETWORKISDOWN!!!!
HEYMYEMAILISDOWNANDINEEDTOGETTHISWORKDONENOW!!!!
Needless to say, it was kinda empowering, especially since we had a good idea of who was throughout the campus that day, even though no one but us was supposed to be there.
The best one, however, came when someone called me and said their printer was jammed and could I clear it out? When I mentioned that we were working on the network and that printing wouldn’t happen until the network was back up anyway, the reply I got was “that’s nice but I really need to get this report printed.”
::sigh::
Such as the life of a Grumpy Tech.
apathetic
