Awww, your email is down?
April 20th, 2009
I was resting on my laurels this morning, thinking I’d enjoy a bit of light reading before coming in to work when my cell phone started screaming at me.
Caller: “The server’s down.”
Me: :::sweet and innocent voice::: “Why, good morning! Which server’s down please?”
Caller: “The email server, you idiot. Geez, how many servers do we have???”
Me: :::juuuuust a tad annoyed, especially since I’m not on the clock yet and, also, because I wasn’t notified that the server was down by the monitoring system::: “Thanks very much for that information, I’ll go ahead and look into it.”
Caller: “You better because I have a very important email I need to send out!” (Yeah, probably to his wife. Now, this is at 7am, mind you, and this particular person reaaaally doesn’t need to be sending “important emails” at 7am.)
:::clickety-click-click-CLIIIIICK::: Well, what do we know? The server’s actually fine. For some reason, however, this person’s account is locked. Gee, I wonder how that happened? It’s not like *I* locked the account because I’m too ignorant to remember the password. But since I was greeted with such compassion and kindness this morning, I thought I’d give this individual a little present.
Me: “Hi there. The server’s back up. Looks like it suffered a meltdown but I managed to save the day! Just call me the ‘white horse’!” (Actually, that’s an inside joke. I should share that story sometime.) “The only thing is that your mailbox became corrupt in the process of bringing the server back up so I’ll need a bit of time to finesse the database and get your mailbox restored.”
Caller: “Ummm…what do you mean, ‘corrupt’?? How long will it take to fix??”
Me: “Probably looking at a couple of hours. I’ll be sure to look into it as soon as I get in to the office.”
Caller: “Why can’t you begin fixing it now? Aren’t you on call 24/7 for emergencies??” (Note, dear readers, “emergencies” is the keyword.)
Me: ::jovially:: “Oh, my, you’re absolutely right! How silly that I forgot that! I’ll go ahead and start working on your mailbox now! I’ll send you an email when it’s complete.”
Caller: “That’s great, thx. I’ll be waiting to hear from you.”
Dumbass.
