“I need you to listen to me…”
April 10th, 2009
Considering the day I had yesterday, one might think one would get a break. Oh, contrare. (Actually, if one were to think that in the first place, one would like a bit of one’s crack for one’s self.) Today started out almost the same way but with some added twists. (Isn’t that always the case?)
That being said, we received the following email:
Upon deleting recycling bin the message appeared……..can not delete folder Dc10. So, I opened the bin to put folder back in My Pics……….it is not there! Now, every time I delete Rbin, I get this message first before I am allowed to delete anything. I have done a search for this folder in hidden files and elsewhere. It comes up empty!
I was in “My Pictures” folder. Deleted folder that appeared to have nothing in it. Dc10 to be exact.
What can I do, if anything, to correct the situation?
The great thing is that this is one of our “genius” employees who happened to ask me another tech support question a couple of months ago. Well, between setting up “emegency” computers and wiping out viruses, we’re reaaaally not able to help anyone with their personal problems right now. I would suggest perhaps contacting Dr. Phil or Ann Landers about any personal problems but I’m more than happy to give you some suggestions. But, being the “nice guy” I am, I managed to send a reply back, asking her if it’s a Canon DC10 camera and, if so, the folder is probably trying to regenerate itself whenever she syncs the camera. I also stated, as well as the curmudgeon did, that we’re exceptionally busy right now and unless her computer’s not functioning, she’ll have to basically take a number. Here’s the response I got:
Thanks. I know you’re busy. How can I keep the folder from reinstalling?
Apparently, “we’re really busy right now” doesn’t qualify in her world.
On another note, I was asked to install a “creative suite” application for another employee. This person is usually pretty tech savvy (I know, I know.) so I told him I can’t get to it right now but feel free to grab the DVD. He came right over and picked it up but managed to spend about 10 minutes asking me if I’m sure it’ll work on the type of hardware he has. “Dude, is ‘I can’t help you right now’ code for ‘By all means, please let me take care of that for you. You just relax.’” I think a proctologist would be a better candidate for that.
All in all, I think I’ll start think up ways to mess with people like the yanking of the monitor’s power cable or the fake desktop background. Feel free to drop us a line if you have any suggestions and we’ll share!
grumpy
